Privacy Policy Sitara
Sitara is pleased that you are visiting our website and showing interest in our restaurant and services. Protecting your personal data is very important to us. We want you to feel safe and confident when browsing our website.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).
If our website contains links to third-party websites, this privacy policy does not apply to those external websites.
By using our website, you agree to the collection, processing, and use of your personal data in accordance with the GDPR and the terms described below.
Responsible Entity (Data Controller)
Sitara
Colmdorfstraße 27
81249 München
Germany
📞 Phone: +49 89 80074902
📧 Email: koolshail@hotmail.com
Restaurant Opening Hours
Monday, Wednesday to Saturday:
11:30 – 14:30 | 17:30 – 22:30
Tuesday: Closed
Sunday: 12:00 – 22:30
Kitchen Order Timing:
Orders are accepted until 14:15 (lunch) and 22:15 (dinner).
Your Rights Under the GDPR
As a user of our website, you have the following rights:
- Right of access – Know what personal data we store
- Right to rectification – Correct inaccurate data
- Right to erasure – Request deletion of your data
- Right to restriction – Limit how your data is processed
- Right to data portability – Receive your data in machine-readable format
- Right to object – Object to certain types of processing
- Right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the details above.
What Personal Data We Collect and Why
We collect personal data only when necessary to provide our services and improve your experience.
Personal data includes:
- Name
- Address
- Phone number
- Email address
- IP address
- Device information
We follow the principle of data minimization, meaning we only collect what is strictly necessary.
1. When You Visit Our Website (Without Registering)
We collect:
- Device information (Device ID, operating system)
- Connection data (IP address, date, time, duration of visit)
- Log data
Purpose:
- To display our website correctly
- To maintain security
- To improve website performance
2. When You Register on Our Website
We collect:
- Username and password
- Device and connection data
- Communication data (comments, reviews, feedback)
- Voluntarily provided information
Purpose:
- To manage your account
- To provide order history access
- To improve our services
3. When You Register and Place an Order
We collect:
- First and last name
- Address (for delivery)
- Phone number
- Email address
- Order history
- Communication data
Required fields are clearly marked. Without required information, we cannot process your order.
Optional information helps us improve our service but is not mandatory.
Processing Based on Legitimate Interest
We may process data for:
- Marketing and promotional offers
- Email marketing
- Service improvement
- Business security
- Fraud prevention
- Business transfers (mergers or acquisitions)
You may object to marketing communications at any time by contacting us.
Data Retention and Deletion
We delete personal data:
- Upon your request
- When it is no longer required
- After 3 years of inactivity
However, certain legal retention periods (e.g., tax laws) may require us to keep some data longer.
Data Sharing
We do not share your data with unauthorized third parties.
We may share data with:
- Delivery partners (for order fulfillment)
- IT service providers
- Marketing service providers
- Legal authorities (if legally required)
All partners comply with GDPR regulations.
Cookies Policy
We use cookies to improve your browsing experience.
Types of Cookies We Use:
- Strictly Necessary Cookies
Required for website functionality. - Functional Cookies
Save user preferences (e.g., language). - Performance Cookies
Analyze website usage to improve performance. - Marketing Cookies
Used for personalized advertisements.
You can manage or disable cookies in your browser settings.
Third-Party Services We Use
Google Ads (Conversion Tracking)
Used to measure advertising performance. No personal identification is shared.
Google Analytics
Used to analyze website traffic. IP anonymization is enabled.
You may opt out via browser settings or Google opt-out tools.
Microsoft Bing Ads
Used for advertising tracking.
Facebook Retargeting
Used to show relevant ads on Facebook.
You can disable personalized advertising in your social media account settings.
Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, please remember: the less information you share online, the more control you maintain.
You can browse anonymously using private or incognito browser modes.
Changes to This Privacy Policy
Sitara reserves the right to update this Privacy Policy in accordance with legal requirements. Any significant changes will be communicated on this page.
Contact for Privacy Questions
If you have questions regarding data protection, please contact:
Sitara
Colmdorfstraße 27
81249 München
Germany
Email: koolshail@hotmail.com
Phone: +49 89 80074902